A lot of small and medium business owners think that CRM (Customer Relationship Management) software is just for the big companies, but a CRM is one of the most important tools that a small business can implement. A good CRM solution like 1Suite will boost a company to next level.

How do you know if your small business needs a CRM?

The following list of 5 questions will give you an indication if our business needs a CRM solution:

  • Are all your customer interactions and the information like emails, proposals, documents, invoices and notes stored in ONE location and is this information accessible to everyone in the organisation?
  • Does your business has a clear sales pipeline with action steps and follow-ups?
  • Do you know how many leads and deals you lost last months and why you lost them?
  • Do you know how many customer service tickets each customer had last months and why?
  • Are your sales employees able to access all customer information when they are out of the office?

Did you answer “no” to any of the above question? Then contact us – we have the benefits to bring your company to next level!

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